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If this key does not exist on your machine this mean Lync was unable to locate DNS records or SRV for the Autodisvoer services, so go ahead with checking your Exchange server side Check Exchange Sideġ. Make sure the following enteris are correct You can check the EWS status via registry key Lync Clientįor Lync 2010 Client Locate HKCU\Software\Microsoft\Communicator\\Autodiscoveryįor Lync 2013 Client Locate HKCU\Software\Microsoft\office\15.0\Lync\\Autodiscovery It is often that Lync client configuration status don’t shows the internal and external URL of the EWS and the EWS information shows “EWS Not Deployed”, and this causes some integration problems between Lync and Outlook like prompting for username and password, not populating your presence information from outlook calendar Check Client Side As well as your autodiscover SRV record (_autodiscover._tcp.smtpdomain) Lync client depend on the Exchange web services for the integration with Outlook and it will use the user’s SMTP domain to search for the DNS records for the Autodiscover and web services, so it will look for:
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Delete the “Conversation History” folder and close “outlook”.Backup your old “Conversation History” folder contains in Outlook (export it to a file).If more => 1000 item them instruct the user to delete some folders.c:> (Get-mailboxfolderstatistics “mailbox”).count.From Exchange side, make sure that user does not have 1000 or more folders in his mailbox using PowerShell command.
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In your outlook, make sure that ONLY ONE Conversation History folder exist and that you didn’t accidently delete or move it.
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#Skype for business 2013 free download how to
So I decided to gather all problems, how to troubleshoot and solutions about this particular problem and put them in one article and will be updating this post whenever I find something new regarding this topic some steps are suggested by me, some by other Lync expert out there. While doing that I noticed how many open threads and questions are out there about integration problems between Lync client and Outlook 2010 / 2013 clients. I’ve been busy with too many deployments and onsite support and when have time try to help out the Lync Community via Lync TechNet forum.